Before you book

Sensitivity, fillings and crowns: what to ask before whitening

Your teeth and previous dental work matter more than a package name. Use the consultation to explain your history, and seek a dentist’s assessment for dental concerns.

JayWhite · Client information guide

Whitening chair and light ready for a consultation and treatment
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Talk about sensitivity first

Whitening can cause sensitivity and irritation. Existing pain should be discussed with a dentist before whitening. Tell the team about discomfort, previous reactions and products you have already used.

Mention crowns, veneers and fillings

Whitening does not change the colour of crowns, veneers or tooth-coloured fillings. A dentist can advise on possible colour differences and suitable options.

Bring specific questions

Write down what you want to understand: which teeth concern you, whether you have whitened before, what happened last time and what outcome you hope for. You can ask what would lead the team to recommend delaying treatment, and who should assess a concern first. Clear questions make the conversation more useful than asking for the whitest possible result.

Choose after the conversation

There is no need to select the largest package before discussing suitability. Ask about a consultation and use our Triple and Premium comparison to understand the booking options. A cosmetic consultation does not replace a dental examination or diagnosis.

Dental information: Australian Dental Association’s teeth whitening guide. General information only; your dentist can assess your individual needs.

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Your smile guide

Find answers from our FAQs. This is an automated guide, not a live chat. For advice about your own teeth, speak with the team or your dentist.

Hi, welcome to JayWhite! I can help you explore treatments, prices and your next visit. What would you like help with?

Please don’t include medical records or payment details.