Before you book

A teeth whitening consultation checklist: what to bring and ask

A useful consultation starts with a few clear details. You do not need technical language or a chosen shade number to explain what you want to understand.

JayWhite · Client information guide

A clipboard with a handwritten to-do heading for preparing consultation questions
Illustrative stock photograph—not a JayWhite client or result. Photo: MART PRODUCTION / Pexels.

Bring your starting point

Note previous whitening, products used recently and any dental work or concerns you want to mention. Keep product photographs on your phone. Explain your goal in your own words, whether that is a subtle change, preparation for an event or simply exploring options.

Ask about the appointment itself

Find out what is included, how the team discusses comfort and what information you receive afterwards. Ask how the starting appearance is recorded. If you need a dental assessment first, clarify that before choosing a cosmetic package.

Check the practical details

Confirm the salon, visit count, total price and deposit. For Premium, check both weeks in your calendar. If you are booking for two people, ask how your shared visit is coordinated and what information each person should bring.

Leave with a clear next step

The outcome may be a booking, a further question or a dental appointment before proceeding. Write down what was agreed. You do not have to decide based on a limited-time impression or a result photo that belongs to someone else.

Keep exploring.

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Your smile guide

Find answers from our FAQs. This is an automated guide, not a live chat. For advice about your own teeth, speak with the team or your dentist.

Hi, welcome to JayWhite! I can help you explore treatments, prices and your next visit. What would you like help with?

Please don’t include medical records or payment details.